At Cote Royd Dental Care, we are committed to providing a high standard of care for our patients. An important part of fulfilling this commitment is ensuring that we work in partnership with you. This helps us understand you so we can best tend to your specific needs. Below we describe some of our responsibilities and how you can help us to help you.
We provide a range of appointment times for patients including early morning and late evenings on some days of the week. If you need to cancel your appointment, please give us as much notice as possible to allow us to allocate your appointment time to another patient. PLEASE NOTE: Appointments that are cancelled with less than 24 hours’ notice or you fail to attend, may incur a charge.
We take great care to ensure that our patient records are maintained in strict confidence. We have Confidentiality, Data Protection and Data Security policies. Should you require any further information, please let us know. And we would be happy to post or email you a copy.
We provide a range of ways to pay for your dental care and accept payment in cash, by cheque, credit and debit card or by installments. We can also offer care under Practice Plan where payment is made monthly or yearly by direct debit. We also have a selection of 0% interest free payment plans to help you spread the cost of specific treatment if needed. Please ask and we’ll be pleased to provide further information.
Our dental treatment is provided to a very high standard but occasionally treatment may need to be replaced or repairs may need to be undertaken. Our practice policy is normally to provide repairs or replacements free of charge if the treatment fails within one year. Full or partial refunds may also be given. Please contact us immediately if you experience difficulty with any treatment that we have provided. Being a member of our practice plan means you get emergency cover at a number of different dental practices around the country and abroad at no additional cost.
The basis of good oral health is preventing dental disease by, for example, appropriate oral hygiene measures, reducing the frequency of consumption of sugary foods and visiting the dentist when recommended. Your dentist and dental hygienist will give you lots of advice and support with caring for your teeth and gums, so influencing your overall health.
Our prices reflect upon the time expertise and materials required for us to carry out the best possible care for your individual needs. All of our dental practitioners and team attend regular courses, as we pride ourselves on our knowledge of the latest techniques and procedures. Our surgeries have some of the most technically advanced equipment available. Find out more.
Portman Dental Care Awards